Bent prongs can occur for a number of reasons, whether its because you’ve accidently dropped a heavy object on your ring, the prongs have been caught by cloth, you closed the door on your ring or it was slammed against an object. In these situations, you run the risk of one prong or several prongs being misshapen, pulled off of the diamond or broken off entirely. After you’ve identified the damage, you should bring in your ring to us to get it properly assessed and fixed.
Missing Side Stones
If any of your side gemstones are missing, it is critical to bring your jewelry in to any reputable jeweler to asses why it happened and the cost to replace it.
Bent Bottom Shank
Picking up heavy weights (with most of the weight resting on the bottom of the ring,) hitting something too hard, or any strenuous work could ultimately result in bending the bottom half of your ring. In the event of this happening, bring your ring to our store to assess the problem.
Loose Side Stones
If you find that any of your side stones are loose, bring your ring to our store to tighten the prongs or metal surrounding or holding the stone.
In-Store Jewelry Maintenance
In an effort to fix any problems that may have been previously overlooked, it is important to bring your jewelry in every six months for inspection. Not only can this potentially save you time and money - it will also catch any gemstones that may be loose before they have fallen out.